The OTTL team is pleased to announce Solve, a new virtual assistant that will replace our current link in the Helpful Resources widget (24/7 D2L Support) with a floating link available everywhere you are in LIVE.
Through pop-up windows, this virtual assistant will provide suggestions, links and more in response to your inquiry.
Still want to speak to a live D2L support agent? You’ll have the option of phone, email, or live chat all the information you need directly in Solve. See this Solve Introduction Document for more details.
Look for Solve’s Need Help! link starting Tuesday, Aug. 16.