{"id":32930,"date":"2026-05-08T09:13:52","date_gmt":"2026-05-08T13:13:52","guid":{"rendered":"https:\/\/today.wilkes.edu\/?p=32930"},"modified":"2026-05-08T09:13:53","modified_gmt":"2026-05-08T13:13:53","slug":"internal-full-time-employment-opportunity-it-support-specialist","status":"publish","type":"post","link":"https:\/\/today.wilkes.edu\/index.php\/2026\/05\/08\/internal-full-time-employment-opportunity-it-support-specialist\/","title":{"rendered":"Internal Full-time Employment Opportunity &#8211; IT Support Specialist"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Wilkes University is pleased to announce an opening for an IT Support Specialist in the Information Technology Services Department. This position supports the campus community by providing front-line technical assistance and troubleshooting services to faculty, staff, administration, and students through phone, email, and in-person support.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The successful candidate will be responsible for responding to and resolving Help Desk tickets, troubleshooting hardware and software issues, supporting Windows and macOS environments, assisting with computer deployments, and providing excellent customer service to campus users. Candidates should be able to work collaboratively in a team environment and communicate effectively with individuals of varying technical abilities.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To learn more and view the full position announcement, <a href=\"https:\/\/docs.google.com\/document\/d\/1Q46RJAH64E8UwLUqffEX0_YUGCLp3tLBY-p0WXgum9Y\/edit?usp=sharing\">please click here<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Eligibility requirements for internal applicants:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00a0\u201cMeets expectations\u201d or above on the most recent performance evaluation<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">No disciplinary actions or performance improvement plans within one year from the date of application<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">Interested internal applicants should contact Kelly Beishline at kelly.beishline@wilkes.edu and include an updated r\u00e9sum\u00e9 and cover letter by May 21st.<\/span><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Wilkes University is pleased to announce an opening for an IT Support Specialist in the Information Technology Services Department. This position supports the campus community by providing front-line technical assistance and troubleshooting services to faculty, staff, administration, and students through phone, email, and in-person support. The successful candidate will be responsible for responding to and&hellip;&nbsp;<a href=\"https:\/\/today.wilkes.edu\/index.php\/2026\/05\/08\/internal-full-time-employment-opportunity-it-support-specialist\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Internal Full-time Employment Opportunity &#8211; IT Support Specialist<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-32930","post","type-post","status-publish","format-standard","hentry","category-faculty-staff"],"_links":{"self":[{"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/posts\/32930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/comments?post=32930"}],"version-history":[{"count":1,"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/posts\/32930\/revisions"}],"predecessor-version":[{"id":32951,"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/posts\/32930\/revisions\/32951"}],"wp:attachment":[{"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/media?parent=32930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/categories?post=32930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/today.wilkes.edu\/index.php\/wp-json\/wp\/v2\/tags?post=32930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}